General Information
Online Website Hours, 24/7 -- Orders placed and paid for by 11 am pt will ship the same business day.
In Store Hours, Monday - Friday, 8:30 AM - 5:30 PM (Pacific Time, Washington only, call for address).
Phone Hours, Monday - Friday, 6:30 AM - 5:30 PM (PT), Saturday, Sunday & Holidays 8:30 am - 5:30 pm (PT).
Technical Support, 7 days a week by phone or email
Phone Number: 206-364-2155 Fax: 206-364-4744
Email: drrot@rotdoctor.com
All our products ship from both coasts, time in transit by UPS Ground is typically 1-4 business days. We only charge what UPS charges, our current online shipping costs are ESTIMATES ONLY.
Observed US Holidays:
We answer the phones 8:30 AM to 5:30 PM PT but pickup of shipments will be delayed until the next business day for the following dates:
- Monday December 31, 2018 - New Year's Eve
- Tuesday January 1, 2019 - New Year's Day
- Monday May 27, 2019 - Memorial Day
- Thursday July 4, 2019 - Independence Day
- Monday September 2, 2019 - Labor Day
- Thursday November 28, 2019 - Thanksgiving Day
- Friday November 29, 2019 - Day after Thanksgiving
- Tuesday December 24, 2019 - Christmas Eve
- Wednesday December 25, 2019 - Christmas Day
- Thursday December 26, 2019 - Holiday Break
- Friday December 27, 2019 - Holiday Break
- Saturday December 29, 2019 - Holiday Break
- Sunday December 29, 2019 - Holiday Break
- Monday December 30, 2019 - Holiday Break
- Tuesday December 31, 2019 - New Year's Eve
- Wednesday January 1, 2020 - New Year's Day
Privacy Policy
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Terms & Conditions
