Subject: Recommending Product
Dear Sirs: Hind sight being twenty-twenty, I do wish I had used either your CPES or some other product to protect the wood against dry rot and termites. In a sense, I do believe termites are going to get through no matter what. Maybe not. Dry rot, though, is easily prevented if you treat the wood first. However, that is hind sight. However, since I do have all this unprotected wood that continues getting these problems, I am grateful for your products. The CPES is a pricey way to go, but whenever I have damaged areas to be repaired, I make it a point to apply it before I use the Epoxy Filler. And I will say, too, that NONE of the areas I have treated with your products have had recurring damage. Unfortunately, I made something of a small city in my back yard, so there is quite a bit of wood that I inspect every Spring with my heart in throat. As for the Fill-It™ Epoxy Filler, I have nothing but praise for this product. I am a cabinetmaker who made some very elaborate railings for some raised decks, and there are a lot of rounded areas and bull noses. I was a little sick when I saw the extent of termite damage the first time I used your filler for this purpose, but I must say it worked like a champ. I have had some major areas of damage and have been able to get every one of them looking the way they did before the damage. It sometimes takes a couple of days because of building up coats, but with a little patience and a sanding block it ends up looking just fine. And I am then confident that between the filler and the underlying CPES that the area of damage will not be damaged again. Unfortunately, that still leaves everything else! But such is life. I would definitely recommend your product, which is why I took the time to write this. Joseph F. |
Subject: Thanks Greetings -- Thanks for your efforts in this order. As we discussed on the phone, one shipment is fine. After we hung-up, I remembered I wanted to say that the problem areas I am dealing with now are not the same areas that I worked on with your products in 2003. Those appear to be in good shape still. I think you have a good product. I wish I didn’t need it, but it works great for difficult situations. Thanks so much, |
Subject: Thanks Thanks for the quick response! Great customer service. I really like the website info and product sheets included with the shipments. Makes everything easy. Best,
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Subject: Kudos Good Afternoon We refinished our decks on a cold-molded 41-foot sailboat and after three Alaskan winters (and hard charter use all summer) the combination of CEPS and the Uniflex* is still perfect! I need to complete the cabin top and the cockpit sole and I really like the grip of using the rubber granules painted into the Uniflex*. Winch-handles just bounce off it when dropped, never a sign of any chipped paint! Thanks! * Since Uniflex 255 Aliphatic is no longer available, we suggest our ColorCoat Aliphatic instead. |
Subject: Good Service If your product is as good as your service, it is a wonderful world! Many thanks for getting our order out to us so quickly. Dave
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Subject: Thank you I wanted to thank you for these products. I received them Friday as you indicated, and by Sunday my project was completed! My buyer came to inspect, loved the results and we are all set to close the sale of our home at the end of this month... I couldn’t have done it so well and so inexpensively without your help and the rest of the Dr. Rot team. Very kind regards, |
Subject: Wonderful Stuff! I used your product a year ago when I remodelled an old porch. Your CPES allowed me to keep the original porch’s 25-year old cedar beams. Wonderful stuff! Burt
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Subject: Storm Windows Just wanted to let you know I am extremely pleased with the CPES and epoxy filler I used
on my rotting storm windows. I am confident they will withstand our cold winter and last for
many years. The areas I treated are rock solid. Carol |
Subject: Kitchen underfloor rot Thanks again for the fast reply, especially on Sunday. I appreciate all the advice, and you will be the first place I will recommend anyone who has a rot problem because I think that being there for your customers is just as important as the quality of your product. And you can quote me on that. SG |
Subject: Saved Thousands of Dollars My order came yesterday. Thank you very much. I saved thousands of dollars by treating rotten windows and window sills instead of replacing them. Keith |
Subject: House Beams Dr. Rot: After reading about your products, we decided to take a chance and order CPES, epoxy filler and laminating/layup resin. I have to tell you: these products do exactly what you claim they will. I’ve used resins and fillers in the past, so for me, using these was pretty easy...other than the fact that I was working almost 25 feet from the ground. The CPES is a phenomenal product that is easy to use and I was surprised at how well it stabilized the wood fibers. Depending on the depth of the repair, I used a combination of filler and resin. Once filled, they were easy to work. After being painted, you can’t tell that they ever had any rot. Thanks for creating these great products. They saved us thousands of dollars. I’ve already recommended them to others and will certainly use them again. Thanks again, |
Subject: RV Roof and Inside Wall Repair Dear Rot Doctor, I’ve posted a link to these photos on rv.net, so a lot of people will be seeing them. Thanks again, To see Brian’s repair in our Customer Projects section go to: |
Subject: Thanks Doc, My first project was a transom repair...rotten wood. Using the products you recommended, I successfully repaired it in half the time I figured it would take. I wish everyone had the excellent customer service and products you do.
once again, thank you for your quick response and fine service commitment. Please feel free to use this e-mail. |
Subject: 1960 Forester Tri-hull Fishing Boat I have a 1960 fiberglass Forester tri-hull fishing boat. It is in very nice shape except for the transom. I purchased your CPES, L&L and epoxy for the project followed some of your customer’s tips and had it back in the water this past week. The process was a little slow at times but overall it turned out great. Thanks for all of the support! Steve B. |
Subject: 210 Year Old Farmhouse Thanks for the reply. I have to say that your organization could give lessons on how to service the public. Everything has been exceptional, communication, website, follow-up on order, receipt of order, and most importantly, the amount and clarity of the literature/instructions. My wife and I have a 210 yr. old farmhouse in central VT. There is a lot of sill and much of it could use some CPES. Will let you know how this first application goes. Thanks again, |
Subject: Porch Columns I wanted you to know how pleased I am with the repair to several 6X6 turned porch columns, whose bases had been damaged by rot. The instructions for the use of the liquid epoxy and epoxy filler were clear and easily followed. I’ll admit that I struggled a bit while applying the filler because I did not use a polyethylene sheet and the material tended to cling to the spatula and pull away from the repair area. Nonetheless, I left it overfilled a bit and, after sanding with my random orbital sander, primer and paint, the repair is invisible. These are great products and I have recommended them to one of my partners whose home has damaged window sills. He will be ordering your products. Best wishes for continued success...... Cal J. |
Subject: Bathroom Subfloor Repair Used CPES™ to repair a bathroom subfloor that had rotted due to a leak from the toilet that the prior homeowner had let go. Worked like a charm and saved tons of bucks that would have otherwise been necessary for demolition and reconstruction. Thanks! Also used it on a white oak bowsprit that had a few cracks. Soaked it first and then added filler to fill the cracks. Now going to tackle the balsa core in my deck. Love your stuff. Glenn |
Subject: Bayliner Transom Repair I have just finished a transom repair on a 1986 Bayliner Cuddy Cabin. It took about 8 hours. I was very pleased with CPES™ and the injection system. I was thrilled with your fill-it™ product. It did the trick. Thanks |
Subject: Lightning Class hull 9693 Bottom, Gunnels and Stern Repair As you may recall I contacted you over 30 months ago asking for your help on how I should proceed in repairing the bottom, topside gunnels and stern of my Lightning Class hull 9693 built in 1960. You were kind of enough to review the pictures I e-mailed you and walk me through the steps and understanding of the applications of your various products. I followed your guidelines and 26 months later I launched Tringa on July 7th of this year. I sailed her a total of 42.5 hrs. I just put her on the trailer Nov. 10th after sitting on our buoy in front of our home located here on Vashon Island, WA. in Quartermaster Harbor, the entire time. There were no failures of any of the repair work using your products, as well as no leaks of any type including the center board. It was truly a wonderful experience to sail her without being concerned about my repairs and restoration. Thank you for all of your help. Take care, Rick |
Subject: Oak Door Restoration We have repaired and restored our oak door and were able to rehang it this weekend where it belongs. Our experience with your products were just as we had hoped, we’re very confident with the help of your formulations, our door will now last a very long time. Had we not met you on the internet, our door would now be clogging some landfill and we’d be out $975 for a replacement door that’s not as good. Thanks for your initial time in answering my questions and for your follow up as we placed our order. When I am no longer landlocked in the midwest and can once again have a boat, I shall certainly remember the advice and products of Dr. Rot. Who knows, we might even have the courage to buy a wood boat. Stanton B. |
Subject: Rot Repair on a 1960 T&T Dr. Rot
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Subject: Cantilever Deck Joist Extensions Dr. Rot, Tim T. |
Subject: Thanks Dear Doc, Allan T. |
Subject: Transom Rebuild on a 1974 Wellcraft Dear Doc, When I first realized the extent of the rot in my transom, I felt like an idiot. I had just purchased the boat a few months earlier, & it was clear that it would not last. The repair went well (a little sloppy), and I added some layers of glass against the plywood inside the hull to prevent future damage. After a full season of abuse, I can confidently declare the entire process a success. The boat is a 17 foot center console & I have been out in 3 to 4 foot seas. I pounded the hell out of it, and the repair took the abuse. Thanks again for saving my boat. |
Dear Doc, Thanks again. |
Doc, I used your product over the weekend. WOW! it worked great. I am very impressed with this product! Thanks much for the great customer service too. Joe A.
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The Rot Doctor, Inc. P.O. Box 30612 • Seattle, WA 98113 Voice: 206.364.2155 • Fax: 206.364.4744 E-mail: drrot@rotdoctor.com |
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