Subject: I love your products. I am a returning customer and I love your product! My wife and I are restoring the front porch on our 1915 home and CPES has proven to be the product to use for saving the original tongue and groove floor boards. I also apply it to the bottoms of the columns which have been removed, stripped to bare wood and repaired if needed. Thanks again for a great product! Ken S. |
Subject: Thanks Your "Rot Doctor" products are great. They did wonders for a log post stairway renovation by extending the life expectancy and making it look great and solid (no more gutted rotting log cores). Each post is capped with a layer of the Fill-it Epoxy to form a cone shape so water runs off and not into the log. The residents at our homeowners association love the renovation; the quality shows. Thanks, |
Subject: Thank You I just wanted to say thank you very much for your unbelievably quick response to my questions. Your answers were very helpful. It is a rarity in this day and age to get customer service like that. Again thank you for your great customer service and the great products you offer. Sincerely, |
Subject: Thanks Thanks for the quick response! Great customer service. I really like the website info and product sheets included with the shipments. Makes everything easy. Best, |
Subject: Good Service If your product is as good as your service, it is a wonderful world! Many thanks for getting our order out to us so quickly. Dave |
Subject: Wonderful Stuff! I used your product a year ago when I remodelled an old porch. Your CPES allowed me to keep the original porch’s 25-year old cedar beams. Wonderful stuff! Burt |
Subject: Thanks Thanks again. By the way, my package arrived today. It looks like this weekend’s tasks are determined! Thanks for all of your great help. I have never dealt with a company, here in Canada or in the USA, that gives such great service. Please pass this on to everyone there. Joe |
Subject: 100 year old home Hello, Your products are awesome. They are especially a “must have” for us old house owners who are always fighting the battle of the rot. Cheryl |
Subject: Thanks I have been using your product in restoring wood around the place for about 2 years..wish I had found you earlier. This summer I smoothed the tops of my 3 rail fence posts and treated it with your CPES. I then filled the few that were rotting and they are now shedding the rainwater instead of soaking it up. I just ordered another batch and am impressed with your service. Thanks for the quick turn around. Jonathan |
Subject: Recycling and Re-using In this day and age of recycling and re-using, it only makes the best sense to use your products. Thank you for making this so much less an arduous task. I very much appreciate the opportunity to salvage wood that has so much more left to offer by using CPES and Fill-it. Well done. Best regards, |
Subject: RV Roof and Inside Wall Repair Dear Rot Doctor, I’ve posted a link to these photos on rv.net, so a lot of people will be seeing them. Thanks again,
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Subject: Thanks Doc, My first project was a transom repair...rotten wood. Using the products you recommended, I successfully repaired it in half the time I figured it would take. I wish everyone had the excellent customer service and products you do.
once again, thank you for your quick response and fine service commitment. Please feel free to use this e-mail. |
Subject: 1960 Forester Tri-hull Fishing Boat I have a 1960 fiberglass Forester tri-hull fishing boat. It is in very nice shape except for the transom. I purchased your CPES, L&L and epoxy for the project followed some of your customer’s tips and had it back in the water this past week. The process was a little slow at times but overall it turned out great. Thanks for all of the support! Steve B. |
Subject: 210 Year Old Farmhouse Thanks for the reply. I have to say that your organization could give lessons on how to service the public. Everything has been exceptional, communication, website, follow-up on order, receipt of order, and most importantly, the amount and clarity of the literature/instructions. My wife and I have a 210 yr. old farmhouse in central VT. There is a lot of sill and much of it could use some CPES. Will let you know how this first application goes. Thanks again, |
Subject: Porch Columns I wanted you to know how pleased I am with the repair to several 6X6 turned porch columns, whose bases had been damaged by rot. The instructions for the use of the liquid epoxy and epoxy filler were clear and easily followed. I’ll admit that I struggled a bit while applying the filler because I did not use a polyethylene sheet and the material tended to cling to the spatula and pull away from the repair area. Nonetheless, I left it overfilled a bit and, after sanding with my random orbital sander, primer and paint, the repair is invisible. These are great products and I have recommended them to one of my partners whose home has damaged window sills. He will be ordering your products. Best wishes for continued success...... Cal J. |
Subject: Bathroom Subfloor Repair Used CPES™ to repair a bathroom subfloor that had rotted due to a leak from the toilet that the prior homeowner had let go. Worked like a charm and saved tons of bucks that would have otherwise been necessary for demolition and reconstruction. Thanks! Also used it on a white oak bowsprit that had a few cracks. Soaked it first and then added filler to fill the cracks. Now going to tackle the balsa core in my deck. Love your stuff. Glenn |
Subject: Bayliner Transom Repair I have just finished a transom repair on a 1986 Bayliner Cuddy Cabin. It took about 8 hours. I was very pleased with CPES™ and the injection system. I was thrilled with your fill-it™ product. It did the trick. Thanks |
Subject: Lightning Class hull 9693 Bottom, Gunnels and Stern Repair As you may recall I contacted you over 30 months ago asking for your help on how I should proceed in repairing the bottom, topside gunnels and stern of my Lightning Class hull 9693 built in 1960. You were kind of enough to review the pictures I e-mailed you and walk me through the steps and understanding of the applications of your various products. I followed your guidelines and 26 months later I launched Tringa on July 7th of this year. I sailed her a total of 42.5 hrs. I just put her on the trailer Nov. 10th after sitting on our buoy in front of our home located here on Vashon Island, WA. in Quartermaster Harbor, the entire time. There were no failures of any of the repair work using your products, as well as no leaks of any type including the center board. It was truly a wonderful experience to sail her without being concerned about my repairs and restoration. Thank you for all of your help. Take care, Rick |
Subject: Oak Door Restoration We have repaired and restored our oak door and were able to rehang it this weekend where it belongs. Our experience with your products were just as we had hoped, we’re very confident with the help of your formulations, our door will now last a very long time. Had we not met you on the internet, our door would now be clogging some landfill and we’d be out $975 for a replacement door that’s not as good. Thanks for your initial time in answering my questions and for your follow up as we placed our order. When I am no longer landlocked in the midwest and can once again have a boat, I shall certainly remember the advice and products of Dr. Rot. Who knows, we might even have the courage to buy a wood boat. Stanton B. |
Subject: Rot Repair on a 1960 T&T Dr. Rot
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Subject: Cantilever Deck Joist Extensions Dr. Rot, Tim T. |
Subject: Thanks Dear Doc, Allan T. |
Subject: Transom Rebuild on a 1974 Wellcraft Dear Doc, When I first realized the extent of the rot in my transom, I felt like an idiot. I had just purchased the boat a few months earlier, & it was clear that it would not last. The repair went well (a little sloppy), and I added some layers of glass against the plywood inside the hull to prevent future damage. After a full season of abuse, I can confidently declare the entire process a success. The boat is a 17 foot center console & I have been out in 3 to 4 foot seas. I pounded the hell out of it, and the repair took the abuse. Thanks again for saving my boat. |
Dear Doc, Thanks again. |
Doc, I used your product over the weekend. WOW! it worked great. I am very impressed with this product! Thanks much for the great customer service too. Joe A.
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The Rot Doctor, Inc. P.O. Box 30612 • Seattle, WA 98113 Voice: 206.364.2155 • Fax: 206.364.4744 E-mail: drrot@rotdoctor.com |
© 1997-2012 The Rot Doctor, Inc. |
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Our business hours are 6:30 AM to 5:30 PM Pacific Time, Monday-Friday. Tech support is available over weekends. |
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